Customer research
on autopilot

Effortlessly collect feedback on your products over chat, voice & video.

Product teams are overwhelmed with noise.


Voicepanel delivers direct answers from customers on the exact topics that matter to you.
Hear it from our customers

Working with Voicepanel is just amazing! The platform is easy to use, gives us a whole new way for us to understand our target users, and provides actionable insights we can put to immediate use optimizing our marketing executions.

Kate Sandfoss
Director, D2C Marketing

We've struggled to scale our qualitative research to the mass of fans across multiple sports at multiple times through the varying seasons.  Voicepanel has empowered us to mix research methods and confidently raise the voice of fans for our company as well as our clients.

Heather Dahm
Lead User Researcher

Such an incredibly useful tool! Voicepanel is going to completely change how companies gather user feedback. We use it to get detailed feedback from our subscribers, many of whom are international and non-English speakers.

Grant Lee
Co-Founder & CEO

Voicepanel empowers our customers with a seamless way to share their thoughts, whether through text or voice. For our lean team, it's a game-changer - we gain the rich insights of in-depth interviews while only investing the time typically required for a quick survey.

Ondrej David
Product Manager

Voicepanel has been a game-changer for Daily Harvest. We used to spend weeks on a qualitative research project, and with Voicepanel, we're able to input our questions and get complete results within an hour.

Neeti Singhal
VP of Strategy & Insights

Voicepanel's ability to generate deep and novel insights at scale is transforming how we understand users, plan product features, and improve business performance. The research capabilities are powerful and yet incredibly efficient.

Alex Justice
Senior Director & GM

Voicepanel completely transforms a survey experience into a low friction conversation. By taking reading and typing out of the equation, Voicepanel is making it incredibly easy and fast to collect rich data at scale that we couldn’t before.

David Yin
Founder & President

Conversational surveys
Replace surveys with engaging conversations
Get more effective feedback from customers. Use AI as much or as little as you like.

Dynamic questions

Our surveys don’t just have a fixed set of questions. They listen and adapt like a qualitative researcher, probing deeper on the exact things you’re seeking to learn about.

Voice, video, or phone calls

Say goodbye to annoying forms.  Say hello to intuitive voice experiences that are dead simple for respondents and help you collect sentiment and other emotional cues.

Multi-lingual support

Do you sell internationally? We'll automatically translate surveys and responses in 29 different languages.

Visual stimuli

Easily include images, videos, audio files, websites, or prototypes that respondents can see and interact with.

Closed-choice

We also offer "traditional" survey features like typed responses and closed choice questions.

Built-in recruiting
Intercept customers anywhere, anytime
Invite your customers in your app, over email, or via QR code. Or instantly recruit people in your ICP from 3M+ consumers & professionals in 100+ countries.
In-product intercepts
Email invites
QR code invites
3rd party panel integration
Demographic targeting
Unlimited screener questions
Incentive management
Interactive analysis
Discover gold nuggets, fast
Get a stream of responses on the exact topics you care about.

Thematic analysis

We automatically organize hours of responses into clear insights you can share with your team. Everything is rigorously backed by supporting quotes, audio, and video clips.

Research summaries

Ask any research question and get back a beautifully formatted executive summary in seconds. Easily export transcripts and summaries to your other tools.

How it works
Our software automates a rigorous quant & qual research process end-to-end.

Getting started with Voicepanel is easy and takes just a few minutes.
Enterprise-grade security
Voicepanel is SOC 2 Type II compliant. We do not train on your data.

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How can we help?

Below are the most common use cases for Voicepanel.
Why use Voicepanel for usability testing?
With Voicepanel, you can invite anyone to test your product over screen share and have a conversation about their experience. We'll automatically organize all the key moments in videos & transcripts to help you discover usability issues quickly.
Recruit testers from your ICP with unlimited screeners
AI probing based on what respondents say & do
Detailed video & audio summaries
Why use Voicepanel for in-app feedback?
Most in-app surveys underperform because they’re poorly timed and interrupt the users with generic questions (e.g. NPS). With Voicepanel you can have engaging conversations with your users on the specific things they’re doing in your product.
Embed in your app or trigger a popup at any moment
Chat, voice, and screen share options
Governance controls & incentives
Why use Voicepanel for concept testing?
Understanding emotions is the key to predicting buyer behavior. With Voicepanel, you can easily test new product ideas, marketing assets, branding, messaging, and more, getting detailed audio & video resposnes from your ICP in minutes.
Get reactions from 100s of consumers in minutes
Observe reactions & probe deeper with AI
Image, video, and audio stimuli supported
Why use Voicepanel for website feedback?
Your website is often the first impression buyers get, but is it doing its job? With Voicepanel you can understand how your buyers think, what grabs their attention, and pinpoint the precise reasons why they do or don't convert.
Recruit your ICP in minutes or embed directly on your site
Combine behavioral data with detailed feedback
Get to the root cause of poor conversions
Why use Voicepanel for user interviews?
Product teams are forced to compromise between surveys and interviews. Voicepanel gets the best of both - you can intercept any cohort of users (e.g. recently churned or inactive) and get interview-depth insights without the headaches of scheduling.
Invite users over email or in your product
Dig deeper to understand root causes of inactivity or churn
Let Voicepanel handle incentives for you
Why use Voicepanel for market exploration?
Agency-grade research can be prohibitively expensive if you're just starting to explore a market. With Voicepanel, you can get a quick read of your market's needs, preferences, and gaps, so you can make informed decisions on what to build.
Automatic translation in 29 languages
Use AI to probe deeply on your key questions
Get detailed results in hours not weeks

Get started with Voicepanel

Join 1000s of businesses unlocking customer insights faster